Privacy policy

Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.


Collection of personal information

We collect the following information:

  • Name
  • First name
  • Postal address
  • Postal code
  • E-mail address
  • Telephone / fax number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.


Forms and interactivity:

Your personal information is collected via the following forms:

  • Website registration form
  • Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information collected for the following purposes:

  • Correspondence
  • Information or promotional offers

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • Visited pages and queries
  • Time and day of connection


The use of such files allows us to :

  • Improved service and personalized welcome
  • Statistics

Sharing personal information

We undertake not to commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:

  • Consumption profile
  • Order execution

If you do not wish your personal information to be communicated to third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in the following section.


Right of objection and withdrawal

We are committed to offering you a right of opposition and withdrawal regarding your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, you may:
Postal code: 100-410 Montée Paiement, Gatineau J8P 6R5
Email: yvesmichaud@maisonphilemon.com
Telephone: 8196434543
Website section: www.maisonphilemon.com/


Right of access

We are committed to recognizing the right of access and rectification of data concerning individuals who wish to consult, modify or delete their personal information.
This right may be exercised:
Postal code: 100-410 Montée Paiement, Gatineau J8P 6R5
Email: yvesmichaud@maisonphilemon.com
Telephone: 8196434543
Website section: www.maisonphilemon.com/


Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management - authorized person
  • Access management - person concerned
  • Network monitoring software
  • Computer backup
  • Digital certificate development
  • Login / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.